Privacy Policy

Information We Collect

When you contact us, book a service, or subscribe to our updates, we may collect:

• Your name, email, and phone number

• RV details (make, model, year)

• Location for mobile service

• Payment or insurance information (as applicable)
   

We use this information only to schedule appointments, provide estimates, and improve our services.

We do not sell, rent, or trade your personal information with any third party.
 

How We Use Your Information

We use your data to:

• Respond to service requests and inquiries

• Send quotes, invoices, and updates

• Process payments and insurance claims

• Share appointment confirmations or reminders

• Improve our customer experience and website functionality
   

Cookies & Website Analytics

Our website may use cookies or analytics tools (like Google Analytics) to measure traffic and improve usability.
You can disable cookies through your browser settings at any time.

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Data Protection

All customer data is stored securely and accessed only by authorized Family First RV staff.
If you’d like us to delete or correct your information, simply email familyfirstmobilerv@hotmail.com.
 

Terms of Use

By accessing or using this website, you agree to the following terms:

1. Accuracy of Information
   We work hard to ensure that all service descriptions, pricing, and content on this site are accurate. However, information may change without notice. We reserve the right to update or correct any errors at any time.
    

2. Service Estimates
   All quotes are provided based on the information available at the time of estimate. Actual costs may vary depending on parts, travel distance, and repair complexity.
    

3. Limitation of Liability
   Family First RV is not liable for any damages, delays, or indirect losses arising from service interruptions, parts availability, or external factors beyond our control.
    

4. Warranty & Insurance Work
   All warranty or insurance repairs are subject to the terms of the issuing provider. Family First RV will assist in processing claims but does not guarantee coverage decisions made by third-party insurers.
    

5. Intellectual Property
   All website content, including text, images, graphics, and logos, are the property of Family First RV. No portion may be copied or reproduced without written consent.
    

6. Third-Party Links
   Any links to other websites are provided for convenience. We are not responsible for their content, accuracy, or privacy practices.
    

7. Governing Law
   These terms are governed by the laws of British Columbia, Canada.
    

Contact Us

For any questions regarding our Privacy Policy or Terms of Use:

• (250) 870-3170

• Familyfirstmobilerv@hotmail.com

• Okanagan Valley, BC